This site requires javascript and cookies to be enabled. Please enable these options before continuing.

FREE SHIPPING when you spend $75 or more

Terms And Conditions

Terms and conditions for

Welcome to

This document outlines our terms and conditions of use. We advise all users to read these terms carefully, and contact us should any uncertainty or queries arise before completing any purchase. These terms and conditions are set to protect both you, our customer (“user”, collectively “users”) and us, the owner and operator of this site (“Pianeta Hair Design”, Castle Hill, NSW, 2154 - ABN: 20 469 511 479). is an on-line store selling quality hair care products. By accessing/using any areas of, you agree to be legally bound and abide by the terms set forth below. In the event of a violation of these terms, reserves the right to seek all remedies available by law and in equity.

Please note that these terms may be modified by “Pianeta Hair Design” at any time without notification and updated on this website, so all “users” are advised to monitor this document for future amendments.

These terms and conditions shall apply to, but are not limited to, all orders and contracts made, or to be made, for the sale and supply of goods, as well as any information available on this site, or any communication with any representative acting on behalf of, and with authority of

All goods are supplied on these terms and conditions only. No representative operating on behalf of, whether currently employed by “Pianeta Hair Design” or otherwise, has authority to alter these terms and conditions in any way whatsoever. All previous dealings shall not vary or negate these terms and conditions in any respect.

Pianeta Hair Design” reserves the right to block and/or deny access to by any user, at any time, for any reason, at it's own discretion.


“Pianeta Hair Design” takes the privacy of all users of very seriously. Please review our Privacy Policy, which governs the collection and use of any information you provide on this site.


All advertised prices on are in Australian Dollars and are GST inclusive unless otherwise labelled.

“Pianeta Hair Design” reserves the right to change any advertised price of any product at any time without notice. All products are subject to availability, and may withdrawn from sale at any time without notice.

While every reasonable effort it made to ensure all advertised product pricing is correct, there may be times where an error does occur. All orders (as described in the “orders” section of this document) undergo a checking procedure to ensure that all details are correct before fulfilment. Should orders with pricing errors, including, but not limited to shipping costs, be discovered during this process, the order will be cancelled, any and all funds received as payment will be refunded, and the account owner who created the order will be notified immediately. We offer no guarantee, expressed or implied, that any order containing pricing discrepancies will be fulfilled, nor do we except any liability.

All product descriptions, images and links are sourced from product manufacturers, and every effort is made to ensure they are as accurate as possible. “Pianeta Hair Design” does not warrant that any product descriptions are 100% accurate, complete, reliable, current or error-free. Customers are encouraged to read product descriptions listed on manufacturer websites to ensure complete accuracy.

Pianeta Hair Design trading as Salon Buys is not responsible for any typographical errors or inaccuracies set forth in The information, reviews, guides, advice, product contents, how-tos,descriptions, prices and discounts set forth in the website are provided in good faith to be as accurate as possible, but does not warrant their accuracy and are subject to change without notice. Any advice given is of a general nature, and is in no way intended to replace any advice given by a professional stylist or other practitioner.

Product images are provided for illustration purposes only. Manufacturers often change the design of packaging, so products supplied may differ from the images displayed. All products are supplied from reputable Australian suppliers, and are guaranteed to be genuine.

Third-party links provided by this website are supplied for information purposes only to be used at your own risk. These external websites and resources have their own terms of use and privacy policies which must be adhered to. “Pianeta Hair Design” therefore has no responsibility an accepts no liability for content and/or activities on these linked sites.


By placing an order with, you agree that you are legally authorized to make such a purchase order, or are in the presence of a guardian who is assuming legal responsibility for the purchase at your request. By finalising and submitting the order, you are certifying that you have legal permission to use the shipping address specified, and the payment method selected. You further more authorise “Pianeta Hair Design” to transmit any information to third parties in order to facilitate your order, such as, but not limited to, payment gateway services, credit card companies, banking institutions, suppliers and government agencies.

When placing an order with, you are required to register an account and provide information that is required by us to facilitate your order. By creating an account, you warrant that all the information provided is correct and true, and complete in all respects. This account registration process requires you to enter a password to protect your information. It is strongly suggested that this password contain upper and lower case letters, as well as numbers, and be of sufficient length in order for your information to be secure. “Pianeta Hair Design” accepts no liability when account information is accessed by a third-party.

After an order is created, the “user” will receive a confirmation email that an order has been created. This communication does not constitute a binding agreement, nor does it indicate the order has been excepted. All orders go though a checking procedure to ensure that all information provided is valid, all products on the order are available and their description and pricing are correct, and finally that payment has been received by the method selected and has passed all anti-fraud procedures. “Pianeta Hair Design” reserves the right to cancel any order that does not meet our internal checking procedures at any time. Should an order be cancelled, the “user” is notified, and any and all funds that have been received will be refunded in full immediately using the same payment method selected for the order or equivalent.

All orders are not supplied until payment is received in full by methods offered Payment is not considered as being receive until cleared funds are confirmed to have been received by “Pianeta Hair Design” and have been clearly identified as being payment for the order in question.

By supplying payment for an order, you are warranting that you are an authorised user of the payment method selected, and that you give permission for “Pianeta Hair Design” to take payment as outlined in the order.

Each product sold by must be used in accordance with instructions provided on the products themselves, on and/or the manufacturers website. By ordering products from, you are acknowledging that you have the required knowledge and experience to use the product in the correct manner and/or as instructed. “Pianeta Hair Design” accepts no liability for any damages or issues that arise from incorrect use of any product.

DELIVERY uses a variety of courier companies to facilitate delivery of orders. Shipping methods are selected based on the size and weight of the products on the order, the location the order is to be shipped to, the efficiency of the shipping methods available, and finally the cost of using each shipping method. At the time this document was created, orders were shipped using services by Australia Post, FastWay, Toll and Officeworks, however “Pianeta Hair Design” reserves the right to use what ever courier companies are deemed appropriate. “Pianeta Hair Design” also reserves the right to use what ever means are deemed most appropriate for each individual order.

Any and all representations about the type of courier being used, or the estimated time of delivery are provided as a guide only. “Pianeta Hair Design” can not guarantee a firm delivery date or time for any order, nor do we accept any liability for deliveries that deviate from any and all estimated delivery dates and/or times.

Deliveries may require a signature of acceptance. Please ensure that an authorised representative is available at the entered delivery address during business hours in order to receive the delivery. Should any delivery be returned to due to unreasonable refusal of the delivery, incorrect delivery address details being entered at the time of order, or failure of delivery due to unavailability of an authorised person to accept delivery at the supplied shipping address, the order will be reversed and the “user” refunded the amount of the order, less any and all courier fees, and less a charge of 15% calculated on the remaining balance to cover any remaining courier costs, administration, and restocking of the products on the order.

Should an order be delivered to an incorrect address as entered by the “user” and the goods not be returned to, the “user” shall be liable for the full cost of the order including, but not limited to, any and all courier charges and payment method charges that may have been applicable on the order.


Modification or cancellation of orders will only be accepted before an order has been allocated a shipping method. Once an order has been prepared and allocated a shipping method it is deemed to have been shipped, and can not be changed in any way, and must go through standard returns procedures outlined in this document.

Cancellation or modification of any order which has had payment taken, may or may not attract a 10% administration and restocking fee applied at the sole discretion of “Pianeta Hair Design”.


All requests to return goods must be made on or via email to This email address is being protected from spambots. You need JavaScript enabled to view it., and must be approved before goods are sent back. No returns will be accepted without being issued a Return Authorization number (“RA”). All returned goods must be clearly labelled with the “RA” number issued. Should products be returned without being issued an “RA” number, it will be the responsibility of the “user” to arrange collection of the goods at their cost.

Should any product be deemed faulty, or not meet requirements as specified by the manufacturer in accordance with Australian law within the manufacturer's warranty period, an “RA” will be issued for return if found to be within the manufacturers terms of warranty. Returns, “RA” numbers and refunds will be refused if goods are found to be in faulty condition due to being used in a way that is contrary to the manufacturer's instructions, being used in a manner where it could be reasonably stated that the “user” is at fault, being modified or tampered with in a way as to facilitate return, or where the product is deemed to fall within the parameters of normal use. offers a 14 day refund policy on goods that are unopened and unused. All returns of this nature must be agreed to as per the “RA” policy above, and are at the absolute discretion of “Pianeta Hair Design”. All products must be returned in full retail packaging in the condition in which it was shipped. Refunds will only be processed once goods have been received and have been confirmed to be in unopened and unused condition. The amount refunded will be the price paid for the product (not including any and all courier charges) less a fee of 15% to cover administration, restocking and the cost of any complementary shipping costs.

Arrangement and payment for return couriers are the sole responsibility of the “user” unless a prior agreement has been reached during the RA request procedure. We recommend that all products be returned using express post, or equivalent shipping method that requires a signature on delivery and offers insurance for the goods, as “Pianeta Hair Design” accepts no responsibility for returned products lost in transit unless valid proof of delivery is supplied.


All content included on this site, such as, but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, HTML code, scripts and any other software (collectively, "Materials"), is the property of Pianeta Hair Design t/as or its content providers, and protected by Australian and international copyright laws and treaties.

All Materials are provided as a service to its current and prospective customers for personal use only. You may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this site or any of its Materials without our prior written permission. Any unauthorised copying, alteration, distribution, transmission, performance, display, or other use of these materials is strictly prohibited.

All logos, branding and related marks on this site are trademarks of Pianeta Hair Design t/as Salon Buys and/or our suppliers and/or content providers, and may not be used in any way unless granted permission to do so by the copyright owners of those materials.

Any other trademarks, company names, product names, and/or logos set forth in this website, including those of, or related to, any products, are the property of their respective owners. Pianeta Hair Design t/as Salon Buys does not claim to own any of these trademarks and is not related to, endorsed by, or in any other way connected or associated with these companies.

Any unauthorized use of trademarked items displayed on this web site is strictly prohibited


By using this site in any way, you expressly agree that you do so at your own risk. By using this website, “users” agree to indemnify “Pianeta Hair Design” from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses (whether in tort or in contract including and without limitation, negligence) arising from, or in any way connected to the use of the website by “users”. Neither “Pianeta Hair Design” nor its affiliates, nor any of their offices, directors, employees,agents, third-party content providers, sponsors, licensors, or the like (collectively referred to as “providers”) warrant that will be uninterrupted or error-free; nor do they make any warranty as to the results obtained by using this site, or as to the accuracy, reliability, or accuracy of any information, product description, or any other content available on this site. is provided by “Pianeta Hair Design” on an as-is and when-available basis. “Paineta Hair Design” makes no representations or warranties of any kind, expressed or implied, as to the operation of, nor to the information, content, materials and products displayed on it.

To the full extent permissible by applicable law, “Pianeta Hair Design” disclaims all warranties, expressed or implied, including, but not limited to, warranties of merchantability and/or of a product for any particular purpose.

“Pianeta Hair Design” will not be liable for any damages of any kind arising from the use of, or from the use or any products recommended or purchased from this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.


Great Salon Brands